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About Gould Care
Meet Our Founder
My name is Racquel Gould, and I have been working as a personal assistant since 2014
While working, I am also studying at The Open University, taking a BA (Honours) in Health and Social Care. My work is to help vulnerable people to manage their care packages without involving a care agency.
I assist clients with paperwork such as making rota, helping with recruitments, and sorting out their staff’s timesheets and concerns.
All my work is under the client’s authority; I am only here to act as the client’s assistant and work with the client’s team of carers.
I am here to help, not to take over.
Meet Our Personal Assistants
Our team members are all experienced in the care sector, such as doing personal care, administering medications, moving and handling (etc., Hoisting), infection control and first aid at work.
Everyone also holds a public liability health care Insurance to ensure both carer or Personal Assistant and client are protected if accidents happen.
Furthermore, the team is vetted, checking their qualifications, references, and backgrounds.
FAQ
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How much do you charge?Our rates vary from £19.80 per hour, depending on the complexity of the care, the time of the shift and the day of the week. If you are looking for live-in care, the price is from £180-£250 per 24 hrs stay, depending on the complexity of the care. * Rates include (Admin fee, public liability healthcare insurance, no paperwork involved, FREE from employers’ liability etc.) If you want to employ your team of Carers/Healthcare personal assistants and need an admin to set up everything and assist you in keeping the arrangements in order, please call Racquel on 0749 543 0801 to speak about the service contract.
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Does the personal assistant or caregiver have public liability insurance?All our Personal Assistants (PAs) are insured and thoroughly vetted, including checks on their qualifications, references, and backgrounds. They are also eligible to work in the UK.
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Can I select my own personal assistant or carer to support me?Yes, Gould Care will assist in setting up your care package and matching you with a suitable PA/carer.
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Can I have a regular PA or carer?Yes, Gould Care will arrange your roster, ensuring you have the same person on the same day.
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What is the PA/carer can do for me?Support and supervision on personal care, personal hygiene, grooming and toileting if needed. Medication prompting and administration if necessary. Cooking, meal preparation and meal assistance if needed. General emotional support and companionship. (Carrying out) Necessary and important basic household chores. Moving and handling if necessary. Doing some shopping if requested.
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How much time do you need to set up my care package?Gould Care will make the arrangements immediately after the first meeting; however, it may take up to two weeks to begin visits. This time is necessary to arrange the meeting and to choose the right person for you. Bear in mind, most of our arrangements are settled within 7 days after first meeting. Because what we do is all about you!
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Do you have the capacity to care for patients with dementia and complex needs?Yes! Our team is trained and experienced; most currently work with dementia patients in their homes. To promote quality patient support, we recommend longer hours of care. We also have a current client with Multiple Sclerosis (MS), whom we care for 24/7.